CANCELLATION POLICY FOR CONSUMERS
Right of Cancellation. In long distance transactions, consumers have the right to cancel the contract within fourteen days without giving reasons.
Cancellation period. The cancellation period is fourteen days.
- in the case of a contract for the supply of goods, from the day on which the consumer or a third party other than the carrier and indicated by the consumer takes possession of the goods;
- in the case of a contract for several goods ordered by the consumer as part of a single order and delivered separately, from the day on which the consumer or a third party designated by him who is not the carrier has taken possession of the last lot of goods;
- in the case of a contract for the supply of goods in several instalments or pieces, from the day on which the consumer or a third party other than the carrier and indicated by the consumer takes possession of the last instalment or the last piece
- in the case of a contract for the regular delivery of goods over a fixed period of time, from the day on which the consumer or a third party other than the carrier and indicated by the consumer has taken possession of the first goods
- in the case of a service contract, with the exception of services in the areas of accommodation other than for residential purposes, transport of goods, rental of motor vehicles and delivery of food and beverages and services provided in connection with leisure activities, provided that a specific time or period is contractually stipulated for the fulfilment of the contract by the service provider, from the conclusion of the contract.
In order to comply with the cancellation period, it is sufficient for consumers to send the notification of their intention to exercise their right of cancellation before the expiry of the cancellation period..
Declaration of cancellation In order to exercise the right of cancellation, consumers must inform the company (Sport Kessler GmbH, Walserstrasse 73-75, 6991 Riezlern, 0043 5517 368540, info@sport-kessler.com) of their decision to cancel this contract by means of a clear declaration (e.g. a letter sent by post or e-mail). Consumers can use the model cancellation form below, but this is not mandatory.
Consequences of cancelling goods. If consumers withdraw from a contract, the trader shall reimburse all payments received from the consumer, including delivery costs (with the exception of additional costs resulting from the consumer choosing a type of delivery other than the cheapest standard delivery offered by the trader), immediately and at the latest within fourteen days from the day on which the trader receives notification of the cancellation of this contract. For this repayment, the trader shall use the same means of payment that the consumer used for the original transaction, unless expressly agreed otherwise with the consumer; in no case shall the consumer be charged any fees for this repayment. The consumer must return or hand over the goods to the trader immediately and in any case no later than fourteen days from the day on which the consumer informs the trader of the cancellation of this contract. The deadline is met if the consumer sends the goods before the expiry of the fourteen-day period. The trader may refuse repayment until the trader has received the goods back or until the consumer has provided proof that the consumer has returned the goods, whichever is the earlier.
The consumer is required to pay for any loss in value of the goods if this loss in value is due to poor and unnecessary handling of the goods by forementioned consumer that damages or limits the condition and/or functionality of said goods.
The consumer bears the direct costs of returning the goods.
Consequences of cancellation of services. If the consumer withdraws from a service contract after the service provider has begun to fulfil the contract, the service provider is entitled to charge the consumer an amount that is proportionate to the contractually agreed total price and that corresponds to the service already provided by the service provider up to the point of withdrawal.
Exceptions to the right of cancellation. According to § 18 FAGG there is no right of cancellation for consumers for:
- Services provided in connection with leisure activities, provided that a specific time or period is contractually stipulated for the fulfilment of the contract by the service provider, in particular, vouchers and vouchers for courses and ski passes from Sport Kessler, provided that these are for a specific time or period.
Company
Sport Kessler GmbH
Walserstraße 73
6991 Riezlern
Österreich
Represented by
Anne Riedler
Sport Kessler GmbH
VAT & Company Register Number
ATU 73492918
Firmenbuchgericht Feldkirch
FN495246d
Purpose of the company
Trade in sporting goods and clothing, rental and servicing of sports equipment
Membership with the chamber of Commerce Organisation
Wirtschaftskammer Feldkirch
Applicable Legislation
Supervisory Authority/ Trade Authority
Bezirkshauptmannschaft Bregenz
Contact
Web Programming
CANCELLATION FORM